
How to test an automation before you hand it to a client.
Every automation passes its demo. Production is a thousand submissions from strangers against data nobody chose, and that is where client trust is lost.
Practical writing on automation delivery, APIs and the operational details that make systems reliable.
Showing notes tagged reliability.

Every automation passes its demo. Production is a thousand submissions from strangers against data nobody chose, and that is where client trust is lost.

One-way sync is solved. Two-way sync is a different problem, and the first failure appears within minutes: two systems updating each other forever.

A workflow runs every night and nobody fully understands it. Working is not the same as owned, and the difference only becomes visible when it stops.
Automations rarely fail on the day they ship. They fail in week three, when a real person does something the demonstration never did. These are the cases that cause it.
Most automation should stay in a no-code tool. This is how to tell a design problem from a missing connector from a genuine ceiling, and when a migration is not worth doing.
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