
How to test an automation before you hand it to a client.
Every automation passes its demo. Production is a thousand submissions from strangers against data nobody chose, and that is where client trust is lost.
Practical writing on automation delivery, APIs and the operational details that make systems reliable.
Showing notes tagged how-to.

Every automation passes its demo. Production is a thousand submissions from strangers against data nobody chose, and that is where client trust is lost.

Maintenance is a separate commercial product from the build, because you are selling availability rather than output. Price it against response, not hours.

There is no API, or it costs more than the project. Five workable approaches, and how to choose the one that matches what the client can tolerate breaking.

Most agency automation work is data protection work, and it usually gets treated as though it is not. Controllers, processors and where the data actually goes.
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